Warranty

Warranty

SANTA BARBARA DESIGNS®
SANTA BARBARA UMBRELLA®
RESIDENTIAL WARRANTY

Santa Barbara Umbrella warranties are valid from the date of purchase to the original purchaser only. Proof of purchase (original sales receipt including purchase date) is required. Photos of inspection may also be required.

Please note: wind and inclement weather damage is never covered under any manufacturer’s warranty. Our staff is highly trained in spotting manufacturing defects vs. wind and/or misuse and will be the final arbitrator in determining the cause of damage. Our products are built with great pride, using the best methods available in construction and materials.

Santa Barbara Umbrella, Riviera Umbrella, Cirque Umbrella, Mission Terrace Umbrella

Wood frames including center pole, hubs, finials and open/Close system, and stainless steel/brass hardware, are warranted for 3 years against manufacturing defects.

Paseo Aluminum Umbrella, Paseo XL Aluminum Umbrella, Mirasol Umbrella, Flamenco Umbrella

Aluminum frames, including center pole, hubs, finials and open/close system, are warranted for 3 years against manufacturing defects.

All aluminum parts undergo a Chem Film treatment before powder coating. The Chem Film treatment helps to retard corrosion and allows for better adherence of the final baked finish. Please be advised that rough treatment of the umbrella may cause markings in the powder coat finish. This is wear and tear and is not covered under the warranty. Using the product in a gentle manner will assure years of trouble-free use.

Paseo Stainless Steel Umbrella

Stainless steel frames, including center pole, hubs, finials and open/close system, are warranted for 3 years against manufacturing defects.

Stainless steel frames and finials will exhibit brown “tea stains” when exposed to salt air.  If used in salt conditions the stainless steel will require routine maintenance. The finish is not warranted in locations within 3 miles of salt water.

Bases

All bases are warranted against manufacturing defects for a period of 1 year.

When used near salt water we recommend our aluminum shell base or the aluminum wrap version of the low-profile base.

Awning Fabric

8-year limited warranty for all awning grade fabric. The warranty protects against the fabric becoming unserviceable as a result of color or strength loss from normal usage and exposure conditions, including sunlight.

The fabric warranty does not cover normal care and cleaning nor does it cover improper maintenance.

Labor charges are not covered under the fabric warranty; valid warranty claims against fabric will simply replace the yardage amount required to fabricate a new canopy. Fabrication of the canopy is excluded and will result in labor charges.